Trust and Perceptions of Physicians’ Nonverbal Behavior Among Women with Immigrant Backgrounds
| Autor: | Marij A. Hillen, Mathilde G. E. Verdam, Ellen M. A. Smets, Hanneke C. J. M. de Haes |
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| Přispěvatelé: | Methods and Statistics (RICDE, FMG), Research Institute for Child Development and Education, Educational Sciences (RICDE, FMG), APH - Quality of Care, APH - Personalized Medicine, Medical Psychology, APH - Mental Health, APH - Methodology |
| Rok vydání: | 2017 |
| Předmět: |
Adult
medicine.medical_specialty Epidemiology media_common.quotation_subject Immigration Emigrants and Immigrants Breast Neoplasms Trust Smiling 03 medical and health sciences Nonverbal behavior Nonverbal communication 0302 clinical medicine Immigrants Perception Humans Medicine Cross-cultural comparison 030212 general & internal medicine Aged Netherlands media_common Aged 80 and over Oncologists Physician-Patient Relations Original Paper business.industry Public health Matched control Age Factors Public Health Environmental and Occupational Health Videotape Recording Middle Aged Cross-cultural studies Socioeconomic Factors Oncology 030220 oncology & carcinogenesis Female business Social psychology Clinical psychology |
| Zdroj: | Journal of Immigrant and Minority Health Journal of Immigrant and Minority Health, 20(4), 963-971 Journal of Immigrant and Minority Health, 20, 963-971. SPRINGER Journal of Immigrant and Minority Health, 20(4), 963-971. Springer New York JOURNAL OF IMMIGRANT AND MINORITY HEALTH, 20(4). Springer New York |
| ISSN: | 1557-1920 1557-1912 |
| DOI: | 10.1007/s10903-017-0580-x |
| Popis: | Previous findings suggest immigrant patients have lower trust in their physicians, and perceive nonverbal communication differently compared to non-immigrant patients. We tested discrepancies in trust and the impact of non-verbal behavior between immigrants and non-immigrants in The Netherlands. Nonverbal communication of an oncologist was systematically varied in an experimental video vignettes design. Breast cancer patients (n = 34) and healthy women (n = 34) viewed one of eight video versions and evaluated trust and perceived friendliness of the oncologist. In a matched control design, women with immigrant and non-immigrant backgrounds were paired. Immigrant women reported stronger trust. Nonverbal communication by the oncologist did not influence trust differently for immigrants compared to for non-immigrants. However, smiling strongly enhanced perceived friendliness for non-immigrants, but not for immigrants. Immigrant patients’ strong trust levels may be formed a priori, instead of based on physicians’ communication. Physicians may need to make extra efforts to optimize their communication. Electronic supplementary material The online version of this article (doi:10.1007/s10903-017-0580-x) contains supplementary material, which is available to authorized users. |
| Databáze: | OpenAIRE |
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