An evaluation of telephone versus videoconference consults for pre-treatment medication history taking by cancer pharmacists
| Autor: | Marissa Ryan, Elizabeth C Ward, Clare L Burns, Christine Carrington, Katharine Cuff, Mhairi Mackinnon, Centaine L Snoswell |
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| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Journal of Telemedicine and Telecare. 28:750-756 |
| ISSN: | 1758-1109 1357-633X |
| Popis: | Introduction The primary aim was to compare the successful completion rates of pre-treatment medication history consults conducted by pharmacists with patients either via an unscheduled telephone consult (current standard care) or a scheduled videoconference consult model. Secondary aims were to examine pharmacist perceptions of the telephone and videoconference consults and explore patient (+/− support person) perceptions of videoconference consults. Method Completion data were collected and compared for the two modalities. In addition, pharmacists commented on any positive/negative factors impacting all consults. For the final 35 participants completing a videoconference consult, patients, support people, and pharmacists involved, completed a survey exploring perceptions and satisfaction. Results A significantly higher completion rate ( p Discussion Results indicate that pre-treatment medication history consults should be offered via videoconference to maximise success. |
| Databáze: | OpenAIRE |
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