Why patients' disruptive behaviours impair diagnostic reasoning: a randomised experiment

Autor: Mamede, Sílvia, Van Gog, Tamara, Schuit, Stephanie C.E., Van Den Berge, Kees, Van Daele, Paul L.A., Bueving, Herman, Zee, Tim, Van Den Broek, Walter W., Van Saase, Jan L C M, Schmidt, Henk G., Leerstoel van Gog, Education and Learning: Development in Interaction
Přispěvatelé: Leerstoel van Gog, Education and Learning: Development in Interaction, Erasmus MC other, Department of Psychology, Education and Child Studies, Internal Medicine, General Practice
Jazyk: angličtina
Rok vydání: 2017
Předmět:
Zdroj: BMJ Quality & Safety, 26(1), 13-18. BMJ Publishing Group
BMJ Quality and Safety, 26(1), 13. BMJ Publishing Group
ISSN: 2044-5415
Popis: Background Patients who display disruptive behaviours in the clinical encounter (the so-called ‘difficult patients’) may negatively affect doctors’ diagnostic reasoning, thereby causing diagnostic errors. The present study aimed at investigating the mechanisms underlying the negative influence of difficult patients’ behaviours on doctors’ diagnostic performance. Methods A randomised experiment with 74 internal medicine residents. Doctors diagnosed eight written clinical vignettes that were exactly the same except for the patients’ behaviours (either difficult or neutral). Each participant diagnosed half of the vignettes in a difficult patient version and the other half in a neutral version in a counterbalanced design. After diagnosing each vignette, participants were asked to recall the patient's clinical findings and behaviours. Main measurements were: diagnostic accuracy scores; time spent on diagnosis, and amount of information recalled from patients’ clinical findings and behaviours. Results Mean diagnostic accuracy scores (range 0–1) were significantly lower for difficult than neutral patients’ vignettes (0.41 vs 0.51; p
Databáze: OpenAIRE