Evaluation of patient satisfaction and perceptions of a long-acting injectable antipsychotic medication administration service in a community-based pharmacy during the COVID-19 pandemic
| Autor: | Leighton N, Mascari, Sharon S, Gatewood, Tana N, Kaefer, Pramit, Nadpara, Jean-Venable R, Goode, Ericka, Crouse |
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| Jazyk: | angličtina |
| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Journal of the American Pharmacists Association |
| ISSN: | 1544-3450 1544-3191 |
| Popis: | Background The COVID-19 pandemic, restrictions, and social distancing requirements for medical offices reduced scheduling availability and increased virtual televisits by providers. COVID-19 restrictions created a barrier to healthcare access for patients that are being administered long-acting injectable antipsychotics (LAIs) in an already vulnerable population. Objective To describe an LAI medication administration service at a community-based pharmacy during the COVID-19 pandemic, to evaluate patient satisfaction with the administration of LAIs by a pharmacist service in a community-based pharmacy during the COVID-19 pandemic, and to compare the patient's perceptions of receiving LAIs in a community-based pharmacy to another setting previously used for medication administration. Practice Description Independent full-service community-based pharmacy. Practice innovation Implementation of an LAI administration service after an increase in provider referrals of patients to the community-based pharmacy during the COVID-19 pandemic. Evaluation Methods A 4-month prospective convenience sample study conducted to evaluate the LAI medication administration service. The survey containing 32 questions was adapted with permission from a previous survey administered in a large grocery store chain to a similar population. Survey results reported using descriptive statistics. Results Eleven patients completed the survey. Eighty-two percent of patients strongly agreed that they felt comfortable with receiving this service at the community-based pharmacy and were satisfied with the privacy during the service. Seventy-one percent of patients who received this service elsewhere strongly agreed the LAI medication administration service was more convenient than a similar service received elsewhere, yet only 18% of patients strongly agreed that the community-based pharmacy was near their work or home. Conclusion A medication administration service for LAIs was developed in a community-based pharmacy, and patients are satisfied with the service. Further research needs to be completed to evaluate health outcomes and financial implications of this service for the patient and healthcare system. |
| Databáze: | OpenAIRE |
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