Transformations of trust in society: A systematic review of how access to big data in energy systems challenges Scandinavian culture

Autor: Kathrin Otrel-Cass, Kristian Høyer Toft, Jaqueline de Godoy
Rok vydání: 2021
Předmět:
Zdroj: Energy and AI
Energy and AI, Vol 5, Iss, Pp 100079-(2021)
Godoy, J, Otrel-Cass, K & Toft, K H 2021, ' Transformations of trust in society : A systematic review of how access to big data in energy systems challenges Scandinavian culture ', Energy and AI, vol. 5, 100079 . https://doi.org/10.1016/j.egyai.2021.100079
ISSN: 2666-5468
DOI: 10.1016/j.egyai.2021.100079
Popis: In the era of information technology and big data, the extraction, commodification, and control of personal information are redefining how people relate and interact. In Scandinavian countries, it is intrinsic to the culture to share similar values in order to achieve social trust. Consequently, these countries have the highest social trust rate worldwide (Beilman, Lilleoja 2015). However, even the most trustable societies can be challenged by the conflicts of interest that are induced through the use of big data. In this chapter, the focus is to find the connections of Scandinavian culture of trust, in particular, when it comes to the collection of big data generated through smart meters. To identify these connections we decided to take a systematic approach that includes: 1. an analysis of what can be found on the Internet. We adopt this approach because this is where a significant amount of public discussion takes place. 2. A systematic literature review of scientific articles indexed in the Scopus platform for a period of 10 years (2008 until 2018). We synthesize the results with a focus on demographic characteristics, the subject area, the concept and main claims they do, as well as the results they provide. State of the art, advances and gaps were identified with focus on the concepts of surveillance capitalism, big data, data ethics and Scandinavian trust in the context of smart grids. In the era of information technology and big data, the extraction, commodification, and control of personal information is redefining how people relate and interact. However, the challenges that big data collection and analytics can introduce in trust-based societies, like those of Scandinavia, are not yet understood. For instance, in the energy sector, data generated through smart appliances, like smart metering devices, can have collateral implications for the end-users. In this paper, we present a systematic review of scientific articles indexed in Scopus to identify possible relationships between the practices of collecting, processing, analysing, and using people's data and people's responses to such practices. We contextualise this by looking at research about Scandinavian societies and link this to the academic literature on big data and trust, big data and smart meters, data ethics and the energy sector, surveillance capitalism, and subsequently performing a reflexive thematic analysis. We broadly situate our understanding of culture in this context on the interactions between cognitive norms, material culture, and energy practices. Our analysis identified a number of articles discussing problems and solutions to do with the practices of surveillance capitalism. We also found that research addresses these challenges in different ways. While some research focuses on technological amendments to address users’ privacy protection, only few examine the fundamental ethical questions that discuss how big data practices may change societies and increase their vulnerability. The literature suggests that even in highly trusting societies, like the ones found in Scandinavian countries, trust can be undermined and weakened.
Databáze: OpenAIRE
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