Socijalna podrška, stres, izgaranje i zdravlje kod policijskih službenika

Autor: Ruža Karlović, Ivan Dević, Ivana Glavina Jelaš
Rok vydání: 2020
Předmět:
Zdroj: Sigurnost : časopis za sigurnost u radnoj i životnoj okolini
Volume 62
Issue 4
ISSN: 1848-6347
0350-6886
DOI: 10.31306/s.62.4.1
Popis: Cilj rada bio je ispitati izvore socijalne podrške (obitelj, kolege, nadređeni) kod policijskih službenika te njihovu ulogu s obzirom na izgaranje, zdravlje, policijski i opći stres. Korišteni su sljedeći upitnici: Skala socijalne podrške (Social Support Scale), Upitnik izgaranja na poslu - MBI (Maslach Burnout Inventory - Human Services Survey (MBI-HSS), Upitnici organizacijskih i operativnih izvora stresa (Organizational Police Stress Questionnaire, Operational Police Stress Questionnaire, PSQ-Org, PSQ-Op), dok su životni stres i 4 vrste zdravlja (opće, tjelesno, psihičko, zdravlje od ulaska u MUP) ispitani pomoću tvrdnji koje su autori konstruirali u svrhu istraživanja. Pokazalo se da policajci procjenjuju da imaju značajno najveću podršku kolega, potom obitelji, a najmanje podršku nadređenih. Pronađene su značajne razlike među policajcima koji procjenjuju da imaju manju i onih koji procjenjuju da imaju veću podršku s obzirom na izgaranje, zdravlje, policijski i opći stres. Pronađen je i značajan moderatorski utjecaj podrške obitelji na odnos operativnog stresa i tjelesnog zdravlja. Pokazalo se da policajci značajno stresnijim procjenjuju organizacijski u usporedbi s operativnim stresom.
The paper aims to examine the sources of social support to police officers (family, colleagues, superiors) and the role of social support in relation to burnout, health, police work and general stress. The following questionnaires were used: Social Support Scale, Maslach Burnout Inventory - MBI-HSS, Organizational and Operational Police Stress Questionnaires (PSQ-Org, PSQ-Op), while life stress and 4 aspects of health (general, physical, mental, and health since joining the police) were examined using questions constructed for this research. Results showed that police officers report having the greatest support from colleagues, followed by family, while the least support is received from their superiors. Significant differences were found between police officers who estimated that they had less support and those who estimated that they had greater support with regard to burnout, health, police work, and general stress. A significant moderating influence of family support on the relationship between operational stress and physical health was also found. Police officers estimate organizational stressors to be more stressful in comparison to operational ones.
Databáze: OpenAIRE