Realistic evaluation of the Flexmonitor, a team program to maintain and reflect on flexibility
| Autor: | Frank W R van Gool, Joyce J.P.A. Bierbooms, Inge Bongers, Richard Janssen |
|---|---|
| Přispěvatelé: | Tranzo, Scientific center for care and wellbeing, Technological and Social Innovation for Mental Health |
| Rok vydání: | 2020 |
| Předmět: |
Self-organization
Value (ethics) Process management Team development Computer science media_common.quotation_subject Realistic evaluation Teams 03 medical and health sciences 0302 clinical medicine Consistency (negotiation) Originality 0502 economics and business Health care Team management 030212 general & internal medicine media_common Flexibility (engineering) business.industry Health Policy 05 social sciences CARE SAFETY Business Management and Accounting (miscellaneous) Flexibility business BEHAVIOR 050203 business & management |
| Zdroj: | Journal of Health Organization and Management, 35(4), 409-424. Emerald Group Publishing Ltd. |
| ISSN: | 1477-7266 |
| Popis: | PurposeFlexibility is necessary in a dynamic healthcare environment. However, balancing flexibility and consistency is difficult for healthcare teams, especially when working in threatening conditions. Methods are needed to help teams create, monitor and maintain flexibility.Design/methodology/approachThis study evaluates a practice-based program –– the Flexmonitor – which aims to help teams develop and maintain flexibility. Here, realistic evaluation was used to refine the program and define building blocks for future programs.FindingsThe Flexmonitor can be used to monitor implicit criteria and differences in interpretation and beliefs among team members to promote flexibility. It also monitors team behavior and the effects of this behavior on self-defined indicators. Using the Flexmonitor, team members can discuss their beliefs and the definitions and criteria of flexibility. Strikingly, teams were not able to effectively self-manage their flexibility using the Flexmonitor.Originality/valueThis article contributes to our knowledge of self-managing teams, particularly the question of whether team members can take responsibility for team flexibility. |
| Databáze: | OpenAIRE |
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