How a sustainable message affects brand attributes?

Autor: Marta Mas Machuca, Carolina Consolación Segura, Ruben Huertas García
Přispěvatelé: Universitat de Barcelona, Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
Rok vydání: 2016
Předmět:
Value (ethics)
Consumidors--Preferències
Utilitarian benefits
Strategy and Management
media_common.quotation_subject
Industrial and Manufacturing Engineering
Management Information Systems
Consumer's preferences
Customers' preferences
Advertising campaign
Originality
Branding (Marketing)
0502 economics and business
Economia i organització d'empreses [Àrees temàtiques de la UPC]
Economics
Brand equity
Marketing
Sustainable messages
media_common
Sostenibilitat (Ciències de la informació)
Beneficis
business.industry
Heuristic
05 social sciences
Advertising
Preference
Computer Science Applications
Product (business)
Publishing
Construcció de marca (Màrqueting)
Industrial relations
Hedonic benefits
Profit
050211 marketing
business
050203 business & management
Sustainability (Information science)
Zdroj: Dipòsit Digital de la UB
Universidad de Barcelona
Recercat. Dipósit de la Recerca de Catalunya
instname
UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Popis: Purpose – The purpose of this paper is to understand how an advertising campaign incorporating an ecological message affects heuristic structure of consumer preferences for hedonic (design and aesthetics) and utilitarian benefits (functionality and performance) provided by the product advertised. Also, the second objective is to reach an understanding of how brand equity moderates these relationships. Design/methodology/approach – The paper proposes a two-stage study: a qualitative and exploratory part, in which the authors seek to determine the most important hedonic and utilitarian attributes as well as strong and weak brands, and a quantitative and causative part to test the hypothesis proposed. Findings – The results show that when the brand advertised incorporates an ecological message, consumers show a greater preference for hedonic attributes than when the advertisement does not incorporate this message. On the other hand when the brand incorporating the sustainable message is weaker, consumers show a greater preference for hedonic attributes than when it is stronger. Practical implications – The result shows important managerial implications for companies with weaker brands, since it indicates that it is much more profitable, in terms of consumer’s perceived usefulness, to invest in social and ecological actions than stronger brands. Originality/value – Analyse how the used of ecological messages can modify consumer’s heuristic according to utilitarian and hedonics attributes.
Databáze: OpenAIRE