Specialized outpatient clinic for deaf and hard‐of‐hearing patients in the Netherlands: Lessons learned in an attempt to improve health care
| Autor: | Anika S. Smeijers, Beppie van den Bogaerde, Anne Marie Oudesluys-Murphy, Martina H. Ens-Dokkum |
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| Přispěvatelé: | General Paediatrics, ACLC (FGw) |
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
medicine.medical_specialty
Ambulatory Care Facilities 03 medical and health sciences health care evaluation Hearing health care access Health care medicine Outpatient clinic Humans Set (psychology) Netherlands Medical education business.industry 030503 health policy & services Health Policy Public health Brief Report public health Public Health Environmental and Occupational Health Health services research health services research deaf Market research Persons With Hearing Impairments Structured interview hard of hearing Health education Brief Reports 0305 other medical science Psychology business Delivery of Health Care |
| Zdroj: | Journal of Evaluation in Clinical Practice Journal of evaluation in clinical practice, 26(6), 1588-1591. Wiley-Blackwell Journal of Evaluation in Clinical Practice, 26(6), 1588-1591. Wiley-Blackwell |
| ISSN: | 1365-2753 1356-1294 |
| Popis: | Rationale, aims, and objective A group of organizations and individuals in the Netherlands collaborated to attempt to improve access to health care and health education for deaf and hard of hearing (DHH) patients in the country. The outcome was the start of a specialized outpatient clinic named PoliDOSH. An independent research group was set up to evaluate the effect of this specialized clinic. Even though the initiative did not succeed and was closed after 2 years, an extensive analysis of the start‐up and functioning of the whole process was made. Methods Structured and nonstructured questionnaires and structured interviews. Results Only a small group of DHH patients indicated that they felt a need for consultations at the PoliDOSH. It became clear that to ensure successful functioning of a specialized facility the team members should include a representative group of DHH members. All key functions should be filled by top experts in the relevant fields as well as an expert in communication and needs of the target group. Conclusions There is a great need for facilities to collect and disseminate information to and about DHH patients. The information should be aimed at providing psycho‐education for the DHH persons themselves and health care professionals, concerning the specific needs and problems of this patient group. If a similar facility is set up in the future, thorough market research prior to start up is needed to enable the facility to connect with the needs of patients. The start‐up period should allow sufficient time for the project to become known and for patients to become familiar with it and trust it. |
| Databáze: | OpenAIRE |
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