Empathy maps in communication skills training

Autor: Patrick Cairns, Anita Laidlaw, Evelyn Watson, India Pinker, Andy Ward
Přispěvatelé: University of St Andrews. University of St Andrews, University of St Andrews. Education Division, University of St Andrews. School of Medicine, University of St Andrews. Centre for Higher Education Research, University of St Andrews. Sir James Mackenzie Institute for Early Diagnosis, University of St Andrews. Health Psychology
Rok vydání: 2020
Předmět:
Value (ethics)
Communication skills
LB2300
Students
Medical

LB2300 Higher Education
020205 medical informatics
media_common.quotation_subject
Well-being
education
NDAS
MEDLINE
Empathy
02 engineering and technology
R Medicine
Instructional Materials/Methods
03 medical and health sciences
0302 clinical medicine
SDG 3 - Good Health and Well-being
Surveys and Questionnaires
Health care
0202 electrical engineering
electronic engineering
information engineering

business.product_line
Humans
030212 general & internal medicine
media_common
Physician-Patient Relations
Medical education
business.industry
Communication
Qualitative Research Methods
Perspective (graphical)
Cornerstone
General Medicine
Communication skills training
Review and Exam Preparation
Physician/Patient Relationship
business
Psychology
Education
Medical
Undergraduate
Zdroj: Cairns, P, Pinker, I, Ward, A, Watson, E & Laidlaw, A 2020, ' Empathy maps in communication skills training ', The Clinical Teacher . https://doi.org/10.1111/tct.13270
ISSN: 1743-498X
1743-4971
Popis: Funding: This research was funded by Excellent Medical Education Joint ASME/GMC Award 2018 Undergraduate category. Background : Empathy is a cornerstone of patient‐centred care. However, empathy levels among health care professionals and medical students are currently suboptimal. An empathy map is a tool which aids in understanding another person’s perspective. Empathy maps have up until now not been used in a medical education setting. Objective : To assess the attitudes towards, applicability and usefulness of empathy maps as part of medical student’s communication skills training. Methods : Empathy map training was introduced to first‐year medical student communication skills training at two UK‐based medical schools. Twenty‐eight participants in total agreed to be interviewed about their experiences using the empathy map, including sixteen students and twelve patient partners who assisted with communication skills training. Results : Medical students and patient partners perceive value in empathy map training. Medical students stated that the empathy map training impacted on their views of empathy and patient‐centredness by highlighting the importance of patient‐centred care. Medical students and patient partners enjoyed the experience of completing the empathy map and had suggestions for how it could be improved in the future. Conclusions : Empathy maps could provide a cost‐effective way to encourage empathic and patient‐centred care in medical education. Furthermore, there is no reason why empathy maps would not aid in any caring profession. Further research is needed to confirm that empathy maps do increase empathy. Publisher PDF
Databáze: OpenAIRE