The Relationships Between Patient Experience and Quality and Utilization of Primary Care Services
| Autor: | Chang Xu, Jaya Aysola, Hairong Huo, Rachel M. Werner |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
medicine.medical_specialty
Health (social science) Quality management Referral Leadership and Management medicine.medical_treatment patient-centered care quality improvement 03 medical and health sciences 0302 clinical medicine Diabetes mellitus Patient experience medicine primary care redesign 030212 general & internal medicine Research Articles lcsh:R5-920 medicine.diagnostic_test doctor–patient relationship business.industry patient experience 030503 health policy & services Health Policy Attendance medicine.disease Eye examination Family medicine Doctor–patient relationship Smoking cessation lcsh:Medicine (General) 0305 other medical science business |
| Zdroj: | Journal of Patient Experience Journal of Patient Experience, Vol 7 (2020) |
| ISSN: | 2374-3735 |
| Popis: | We lack knowledge on how patient-reported experience relates to both quality of care services and visit attendance in the primary care setting. Therefore, in a cross-sectional analysis of 8355 primary care patients from 22 primary care practices, we examined the associations between visit-triggered patient-reported experience measures and both (1) quality of care measures and (2) number of missed primary care appointment (no shows). Our independent variables included both overall patient experience and its subdomains. Our outcomes included the following measures: smoking cessation discussion, diabetes eye examination referral, mammography, colonoscopy screening, current smoking status (nonsmoker vs smoker), diabetes control Hemoglobin A1c (HbA1c [ |
| Databáze: | OpenAIRE |
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