External Knowledge and Information Technology: Implications for Process Innovation Performance
| Autor: | Georg von Krogh, Martin W. Wallin, Martin Woerter, Konstantinos Trantopoulos |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Engineering
Information Systems and Management Knowledge management Industry 4.0 business.industry Knowledge economy 05 social sciences Digital transformation Information technology 02 engineering and technology Competitor analysis Computer Science Applications Management Information Systems Absorptive capacity 020204 information systems Manufacturing 0502 economics and business 0202 electrical engineering electronic engineering information engineering business 050203 business & management Information Systems Open innovation |
| Zdroj: | Scopus-Elsevier |
| ISSN: | 2162-9730 0276-7783 |
| DOI: | 10.25300/misq/2017/41.1.15 |
| Popis: | Prior information systems research highlights the vital role of information technology (IT) for innovation in firms. At the same time, innovation literature has shown that accessing and integrating knowledge from sources that reside outside the firm, such as customers, competitors, universities, or consultants, is critical to firms' innovative success. In this paper, we draw on the knowledge-based view of the firm to investigate how search in external knowledge sources and information technology for knowledge absorption jointly influence process innovation performance. Our model is tested on a nine-year panel (2003-2011) of Swiss firms from a wide range of manufacturing industries. Using instrumental variables, and disaggregating by type of IT, we find that data access systems and network connectivity hold very different potential for the effective absorption of external knowledge, and the subsequent realized economic gains from process innovation. Against the backdrop of today's digital transformation, our findings demonstrate how firms should coordinate strategies for sourcing external knowledge with specific IT investments in order to improve their innovation performance. |
| Databáze: | OpenAIRE |
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