Perceptions of Health System Orientation
| Autor: | Maura McGuire, Brooke A. Cunningham, Kathryn A. Carson, Airong Yu, Max J. Romano, Lisa A. Cooper, Jill A. Marsteller, Gary Noronha |
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| Rok vydání: | 2014 |
| Předmět: |
Adult
Male Attitude of Health Personnel Health Personnel media_common.quotation_subject Psychological intervention Organizational culture Affect (psychology) Interviews as Topic Health Facility Administrators Nursing Patient-Centered Care Surveys and Questionnaires Perception Health care Humans Medicine Quality (business) Cultural Competency Qualitative Research Quality of Health Care media_common business.industry Health Policy Organizational Culture Female business Delivery of Health Care Cultural competence Qualitative research |
| Zdroj: | Medical Care Research and Review. 71:559-579 |
| ISSN: | 1552-6801 1077-5587 |
| DOI: | 10.1177/1077558714557891 |
| Popis: | As part of a pragmatic trial to reduce hypertension disparities, we conducted a baseline organizational assessment to identify aspects of organizational functioning that could affect the success of our interventions. Through qualitative interviewing and the administration of two surveys, we gathered data about health care personnel’s perceptions of their organization’s orientations toward quality, patient centeredness, and cultural competency. We found that personnel perceived strong orientations toward quality and patient centeredness. The prevalence of these attitudes was significantly higher for these areas than for cultural competency and varied by occupational role and race. Larger percentages of survey respondents perceived barriers to addressing disparities than barriers to improving safety and quality. Health care managers and policy makers should consider how we have built strong quality orientations and apply those lessons to cultural competency. |
| Databáze: | OpenAIRE |
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