Impact of Crowded Restaurant Perception on Affectivity and Behavioral Intentions

Autor: A. Celil Çakici, Nurhayat Iflazoglu, Levent Altinay
Rok vydání: 2021
Předmět:
Zdroj: Tourism: An International Interdisciplinary Journal
Volume 69
Issue 3
ISSN: 1849-1545
1332-7461
DOI: 10.37741/t.69.3.8
Popis: This research aims to assess the influence of restaurant customers' perceived crowdedness on their behavioral intentions. The data were collected via a questionnaire developed based on the literature. Obtained 459 questionnaires were analyzed using explanatory and confirmatory factor analysis and structural equation modeling methods. It was determined that perception of human crowdedness impacted behavioral intentions in a positive manner, while the perception of spatial crowdedness had a negative influence. Therefore, findings show that perceived human crowdedness does not influence affectivity, whereas spatial crowdedness has a negative effect on it.
Databáze: OpenAIRE