Clinician preferences for computerised clinical decision support for medications in primary care: a focus group study

Autor: Daniel D. Matlock, David P. Kao, Amanda G. Van Matre, Weston W. Blakeslee, Jennifer A. Nelson, Daniel C. Malone, Chen-Tan Lin, Nic Kostman, Katy E. Trinkley, Cynthia L. Larson, Robert Harrison
Jazyk: angličtina
Rok vydání: 2019
Předmět:
Adult
Male
020205 medical informatics
media_common.quotation_subject
Best practice
Health Informatics
02 engineering and technology
lcsh:Computer applications to medicine. Medical informatics
Clinical decision support system
Medical Order Entry Systems
Task (project management)
03 medical and health sciences
Presentation
0302 clinical medicine
Health Information Management
Electronic prescribing
0202 electrical engineering
electronic engineering
information engineering

medicine
Humans
030212 general & internal medicine
Practice Patterns
Physicians'

Aged
Original Research
clinical decision support systems
media_common
Primary Health Care
electronic prescribing
business.industry
Focus Groups
Middle Aged
Decision Support Systems
Clinical

medicine.disease
Focus group
Computer Science Applications
Identification (information)
Workflow
Grounded Theory
lcsh:R858-859.7
Female
Medical emergency
business
Zdroj: BMJ Health & Care Informatics, Vol 26, Iss 1 (2019)
BMJ Health & Care Informatics
ISSN: 2632-1009
Popis: BackgroundTo improve user-centred design efforts and efficiency; there is a need to disseminate information on modern day clinician preferences for technologies such as computerised clinical decision support (CDS).ObjectiveTo describe clinician perceptions regarding beneficial features of CDS for chronic medications in primary care.MethodsThis study included focus groups and clinicians individually describing their ideal CDS. Three focus groups were conducted including prescribing clinicians from a variety of disciplines. Outcome measures included identification of favourable features and unintended consequences of CDS for chronic medication management in primary care. We transcribed recordings, performed thematic qualitative analysis and generated counts when possible.ResultsThere were 21 participants who identified four categories of beneficial CDS features during the group discussion: non-interruptive alerts, clinically relevant and customisable support, presentation of pertinent clinical information and optimises workflow. Non-interruptive alerts were broadly defined as passive alerts that a user chooses to review, whereas interruptive were active or disruptive alerts that interrupted workflow and one is forced to review before completing a task. The CDS features identified in the individual descriptions were consistent with the focus group discussion, with the exception of non-interruptive alerts. In the individual descriptions, 12 clinicians preferred interruptive CDS compared with seven clinicians describing non-interruptive CDS.ConclusionClinicians identified CDS for chronic medications beneficial when they are clinically relevant and customisable, present pertinent clinical information (eg, labs, vitals) and improve their workflow. Although clinicians preferred passive, non-interruptive alerts, most acknowledged that these may not be widely seen and may be less effective. These features align with literature describing best practices in CDS design and emphasise those features clinicians prioritise, which should be considered when designing CDS for medication management in primary care. These findings highlight the disparity between the current state of CDS design and clinician-stated design features associated with beneficial CDS.
Databáze: OpenAIRE