QUALITY OF PRIMARY HEALTH CARE SERVICES IN FAMILY HEALTH CENTERS IN EL-BEHIRA GOVERNORATE

Autor: Hend Salah Shehata, Enas Mohamed Ibrahim, Lassy, Reem Bassiouny El, Doaa Ali Eldemrdash
Jazyk: angličtina
Rok vydání: 2023
Předmět:
ISSN: 2394-7330
DOI: 10.5281/zenodo.7868181
Popis: High–quality primary health care services are the outcome of strong service delivery and the result of well-organized and achieved services, supported by a strong system and sufficient inputs, such as human resources, infrastructure, drugs, and supplies. The aim of the study is to assess the quality of PHC services in family health centers in El-Behira Governorate. Material and Methods: Research design: Descriptive research design will be used to conduct this study. Setting: The study will be conducted in governmental family health centers in El-Behira governorate affiliated with the Ministry of Health. Subjects: The subjects of the present study will be all the nurses (347) working in studied family health centers. Sampling: A multistage sampling technique will be used to select the required sample. Tools: two tools were used. Tool (I): Nurses' quality knowledge and perspective structured questionnaire sheet. Tool (Π): Quality of Primary Health Care Services Evaluation. Results: the vast majority of the nurses in Damanhour, Etay EL-Baroad, Abo-Homos were females. More than two thirds (68.6%) of the nurses in Damanhour FHC compared to less than two thirds of the nurses in Etay El-Baroad and Abo-Homos (66.4% and 64.3% respectively) and half (54.3%) of them in El-Rahmanya had a secondary school of nursing diploma. Among nurses with low perspectives, 3.2% of them had poor knowledge about quality compared to none of those with high perspectives. The Family Health Centers had the highest process mean score related to provision of services especially for maternity care, family planning services and childcare. While the total clinics' process is unsatisfactory for essential drugs. Conclusion: Based on the findings of the present study, it can be concluded that none of the studied family health centers in all districts studied had a high total quality level. A significant relation was found between nurses’ mean score of knowledge and their perspective levels related to quality of services and socio-demographic characteristics related to previous training and frequency of training. The Family Health Centers had the highest process mean score related to provision of services especially for maternity care, family planning services and childcare. Recommendations: The predominant policy recommendation is that the Egyptian Ministry of Health needs to improve the budget allocation for primary health care units and centers as it is the entrance keeper to secondary and tertiary health care. It is equally important to maintain the support policy for primary health care services in order to meet the restricted affordability of low-income people who would fight to get health care if the prices of examination and medication would be increased. Keywords: primary health care, family health centers, quality of PHC services. Title: QUALITY OF PRIMARY HEALTH CARE SERVICES IN FAMILY HEALTH CENTERS IN EL-BEHIRA GOVERNORATE Author: Hend Salah Shehata, Enas Mohamed Ibrahim, Reem Bassiouny El Lassy, Doaa Ali Eldemrdash International Journal of Novel Research in Healthcare and Nursing ISSN 2394-7330 Vol. 10, Issue 1, January 2023 - April 2023 Page No: 154-170 Novelty Journals Website: www.noveltyjournals.com Published Date: 26-April-2023 DOI: https://doi.org/10.5281/zenodo.7868181 Paper Download Link (Source) https://www.noveltyjournals.com/upload/paper/QUALITY%20OF%20PRIMARY%20HEALTH-26042023-2.pdf
International Journal of Novel Research in Healthcare and Nursing, ISSN 2394-7330, Novelty Journals, Website: www.noveltyjournals.com
Databáze: OpenAIRE
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