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This paper explains the impacts of knowledge management (KM) on organisational levels in Sudanese small and medium sized organisations. Based on the processes and methods of organisational learning, this paper presents the impact of KM on organisational levels, namely processes, product, workers, and general performance. The paper is based on a questionnaire and the data is collected from 255 people within a medium size company case study in Sudan. There are various kinds of impacts that KM have on organisations and organisational levels; these effects appear in different sectors, including processes, product, workers, and general performance. The paper finds that the interrelated impacts of KM on organisations are positive at several sectors. The impact on one element might lead to synergistic impacts on another element as well. These findings tend to corroborate, in line with the global KM goals. |
