Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
Autor: | Asteria Nsamba |
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Jazyk: | angličtina |
Předmět: |
E-services
Data collection Deductive reasoning Social Sciences and Humanities LC8-6691 E-learning (theory) open distance education 05 social sciences Distance education 050301 education 050801 communication & media studies maturity assessment Special aspects of education Maturity (finance) Education Capability Maturity Model 0508 media and communications Technology integration Mathematics education Sciences Humaines et Sociales Sociology 0503 education e-learning |
Zdroj: | International Review of Research in Open and Distributed Learning, Vol 20, Iss 4 (2019) |
Popis: | The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity levels of UNISA lecturers’ and tutors’ explorations of various forms of e-learning technologies to support students in an ODeL environment. Semi-structured interviews were conducted with 12 academic staff members. A hybrid approach involving inductive and deductive reasoning was used to guide the whole research process. The online course design maturity model (OCDMM) was modified and adapted in order to guide data collection, data analysis, and the interpretation of results. The results of the study indicate that the maturity levels of UNISA’s student support e-learning technologies are at the basic levels of the maturity assessment framework for open distance e-learning. It is hoped that the results of this research will serve as a starting point that the University can use to constantly measure improvements made in advancing e-learning activities. |
Databáze: | OpenAIRE |
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