Evaluation of a standardized hourly rounding process (SHaRP)
| Autor: | Sharon Messimer, Rebecca Krepper, Beryl Vallejo, Karen K. Myers, Yun Xing, Cheryl Lindy, Claudia Smith, Cheryl Fullmer |
|---|---|
| Rok vydání: | 2012 |
| Předmět: |
medicine.medical_specialty
Process (engineering) media_common.quotation_subject Patient Readmission Patient satisfaction Formal education Hospitals Religious medicine Humans In patient Quality (business) media_common Quality of Health Care Protocol (science) business.industry Health Policy Rounding Teaching Public Health Environmental and Occupational Health medicine.disease Patient Care Management Workflow Patient Satisfaction Physical therapy Accidental Falls Nursing Care Medical emergency business Delivery of Health Care Program Evaluation |
| Zdroj: | Journal for healthcare quality : official publication of the National Association for Healthcare Quality. 36(2) |
| ISSN: | 1945-1474 |
| Popis: | Current research suggests that hourly rounds on hospitalized patients may be associated with improvements in care delivery and in the patients' perception of care, as well as a reduction in patient safety events. Implementing an hourly rounding protocol involves a major change in nursing staff workflow and a substantial training and education program to ensure the success of the program. This quasi-experimental study aimed to determine if a standardized hourly rounding process (SHaRP), implemented through a formal education program, would result in improved efficiency, quality, safety, and patient satisfaction metrics when compared to a less standardized process introduced through the traditional train-the-trainer method. Data were collected over a 6-month period and results were trended for an additional 6 months later to determine if significant gains were sustained over time. Significant reductions in call light use during the study period (p = .001) and the number of steps taken by the day-shift staff (p = .02) were seen on the intervention unit. Differences in the number of patient falls, 30-day readmission rates, and patients' perception of care were not statistically significant. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
Plný text