Using and implementing care bundles for patients with acute admission for COPD: qualitative study of healthcare professionals’ experience in four hospitals in England

Autor: Melanie Chalder, Ali R G Shaw, Anna King, James Calvert, Sarah Purdy, Sue Jenkins, Katherine Morton
Rok vydání: 2020
Předmět:
Adult
Male
Pulmonary and Respiratory Medicine
Quality management
Patients
Health Personnel
Chronic Obstructive Pulmonary Disease
medicine.medical_treatment
Psychological intervention
Aftercare
lcsh:Medicine
Qualitative property
Context (language use)
Patient Readmission
Pulmonary Disease
Chronic Obstructive

03 medical and health sciences
Patient Admission
0302 clinical medicine
medicine
Humans
Pulmonary rehabilitation
030212 general & internal medicine
Qualitative Research
lcsh:RC705-779
COPD
business.industry
lcsh:R
lcsh:Diseases of the respiratory system
medicine.disease
Quality Improvement
Hospitals
Patient Discharge
pulmonary rehabilitation
Caregivers
England
030228 respiratory system
COPD exacerbations
Female
Medical emergency
Thematic analysis
Emergency Service
Hospital

business
Delivery of Health Care
Patient Care Bundles
Qualitative research
Zdroj: BMJ Open Respiratory Research, Vol 7, Iss 1 (2020)
BMJ Open Respiratory Research
ISSN: 2052-4439
DOI: 10.1136/bmjresp-2019-000515
Popis: BackgroundCare bundles are sets of evidence-based interventions to improve quality of hospital care at admission and discharge. Within a wider multi-method evaluation of care bundles for adults with an emergency admission for acute exacerbations of chronic obstructive pulmonary disease, a qualitative study was conducted. The aim was to evaluate how bundles were used, and healthcare professionals’ experiences of the impact of bundles on the process of care delivery.MethodsWithin the wider evaluation, four acute hospitals that were using COPD care bundles were purposefully sampled for geographical variation. Qualitative data were gathered through non-participant observation of patient care and interviews with healthcare professionals, patients and carers. This paper reports a thematic analysis of data from observation and interviews with professionals.ResultsHealthcare professionals generally experienced care bundles as positive for standardising working practices and patient care, valuing how bundles could support a clear care pathway for patients, enable transitions between settings and identify postdischarge support required by patients. Successful use of bundles was perceived as more likely with the presence of either (or both) a clinical champion for bundles and system-based initiatives such as financial incentives, within a local culture of quality improvement. Challenges in accurately diagnosing COPD hampered bundle use, including delivery of bundles to those subsequently considered ineligible, or missed opportunities to deliver admission bundles to those with COPD.ConclusionCare bundles shape admission and discharge care processes for patients with COPD, from the perspective of staff involved in their delivery. However, different organisational, staff and clinical factors aid or hinder bundle use in an acute hospital context, suggesting potentially resolvable reasons for variable implementation of bundles. Finally, bundles may enhance staff experience of care delivery, even if the impact on patient outcomes remains uncertain.
Databáze: OpenAIRE