Critical Requirements Engineering in Practice

Autor: Leticia Duboc, Curtis McCord, Christoph Becker, Syed Ishtiaque Ahmed
Rok vydání: 2020
Předmět:
Zdroj: IEEE Software. 37:17-24
ISSN: 1937-4194
0740-7459
DOI: 10.1109/ms.2019.2944784
Popis: The design of software systems inevitably enacts normative boundaries around the site of intervention. These boundaries are, in part, a reflection of the values, ethics, power, and politics of the situation and the process of design itself. This paper argues that Requirements Engineering (RE) require more robust frameworks and techniques to navigate the values implicit in systems design work. To this end, we present the findings from a case of action research where we employed Critical Systems Heuristics (CSH), a framework from Critical Systems Thinking (CST) during requirements gathering for Homesound, a system to safeguard elderly people living alone while protecting their autonomy. We use categories from CSH to inform expert interviews and reflection, showing how CSH can be simply combined with RE techniques (such as the Volere template) to explore and reveal the value-judgements underlying requirements.
1 figure, submitted to and accepted for publication in IEEESW
Databáze: OpenAIRE