Consequences and Factors of Stylistic Differences in Human-Robot Dialogue

Autor: Clare R. Voss, Claire Bonial, Ron Artstein, Cassidy Henry, Kimberly A. Pollard, Stephanie M. Lukin, David Traum, Matthew Marge
Rok vydání: 2018
Předmět:
Zdroj: SIGDIAL Conference
DOI: 10.48550/arxiv.1807.08076
Popis: This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions or prior guidance on how users should speak with the robot. Different styles were found to produce different rates of miscommunication, and correlations were found between style differences and individual user variation, trust, and interaction experience with the robot. Understanding potential consequences and factors that influence style can inform design of dialogue systems that are robust to natural variation from human users.
Comment: Originally published in the Proceedings of the 19th Annual Meeting of the Special Interest Group on Discourse and Dialogue (SIGDIAL), 2018
Databáze: OpenAIRE