Product Centric Organization of After-Sales Supply Chain Planning and Control

Autor:	Gaël Farine, Jan Holmström, Kary Främling, Naoufel Cheikhrouhou
Přispěvatelé:	Fransoo, Jan C., Waefler, Toni, Wilson, John R.
Rok vydání:	2010
Předmět:	Supply chain risk management Service (systems architecture) Process management Knowledge management Supply chain management business.industry Spare part Supply chain Service management Business Value chain Demand chain
Zdroj:	Behavioral Operations in Planning and Scheduling ISBN: 9783642133817 Aalto University
Popis:	Research on after-sales supply chain management has commonly emphasized strategic business aspects and the application of generic operations control principles. The adoption of Internet and identification technology in after-sales operations opens up new and interesting perspectives that may enable a radical reorganization of after-sales supply chain planning and control. This chapter introduces the product centric service concept, which is the particular organizational perspective that is the basis for the reorganization of the after-sales supply chain. A two-layer approach for organizing after-sales supply chain planning and control is described and the potential benefits explained.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::21e023d5d159fccd3548920d3c40d7a9 https://doi.org/10.1007/978-3-642-13382-4_9 Zobrazit plný text záznamu