Risk and Outbreak Communication: Lessons from Taiwan's Experiences in the Post-SARS Era

Autor: Yu Chen Hsu, Yu Ling Chen, Han Ning Wei, Yu Wen Yang, Ying Hwei Chen
Rok vydání: 2017
Předmět:
Risk analysis
Risk
Health (social science)
Health
Toxicology and Mutagenesis

Taiwan
Management
Monitoring
Policy and Law

Public opinion
Severe Acute Respiratory Syndrome
Communicable Diseases
Emerging

Disease Outbreaks
Risk communication
03 medical and health sciences
0302 clinical medicine
Medicine
Civic engagement
Humans
Social media
030212 general & internal medicine
Mass Media
Simulation
Mass media
Crisis communication
SARS
030505 public health
business.industry
Communication
Public Health
Environmental and Occupational Health

Public relations
Transparency (behavior)
Public health preparedness/response
One Health
Special Feature: Assessing Taiwan's Health Security CapabilitiesA Model for Global Health SecurityEric S. Toner
Tara Kirk Sell
and Matthew Shearer
Issue Editors

Emergency Medicine
0305 other medical science
business
Safety Research
Pandemic influenza
Zdroj: Health Security
ISSN: 2326-5108
2326-5094
2009-2016
DOI: 10.1089/hs.2016.0111
Popis: In addition to the impact of a disease itself, public reaction could be considered another outbreak to be controlled during an epidemic. Taiwan's experience with SARS in 2003 highlighted the critical role played by the media during crisis communication. After the SARS outbreak, Taiwan's Centers for Disease Control (Taiwan CDC) followed the WHO outbreak communication guidelines on trust, early announcements, transparency, informing the public, and planning, in order to reform its risk communication systems. This article describes the risk communication framework in Taiwan, which has been used to respond to the 2009-2016 influenza epidemics, Ebola in West Africa (2014-16), and MERS-CoV in South Korea (2015) during the post-SARS era. Many communication strategies, ranging from traditional media to social and new media, have been implemented to improve transparency in public communication and promote civic engagement. Taiwan CDC will continue to maintain the strengths of its risk communication systems and resolve challenges as they emerge through active evaluation and monitoring of public opinion to advance Taiwan's capacity in outbreak communication and control. Moreover, Taiwan CDC will continue to implement the IHR (2005) and to promote a global community working together to fight shared risks and to reach the goal of "One World, One Health."
Databáze: OpenAIRE