Highlights in Customer-driven Operations Management Research

Autor: Stefan Wiesner, Bjørn Borsøe Christensen, Thorsten Wuest, Ann-Louise Andersen, Ang Liu, Khaled Medini, Fei Tao, David Romero
Přispěvatelé: École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Aalborg University [Denmark] (AAU), West Virginia University [Morgantown], Department of Materials and Production [Aalborg], Bremer Institut für Produktion und Logistik GmbH (BIBA), Universität Bremen, Tecnológico de Monterrey (ITESM), Beihang University (BUAA), Breuil, Florent, Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)
Rok vydání: 2019
Předmět:
Zdroj: Procedia CIRP
7th CIRP Global Web Conference, Towards Shifted Production Value Stream Patterns Inference of Data, Models and Technology
7th CIRP Global Web Conference, Towards Shifted Production Value Stream Patterns Inference of Data, Models and Technology, Oct 2019, Berlin, Germany
Medini, K, Andersen, A-L, Wuest, T, Christensen, B, Wiesner, S, Romero, D, Liu, A & Tao, F 2019, ' Highlights in Customer-driven Operations Management Research ', Procedia CIRP, vol. 86, pp. 12-19 . https://doi.org/10.1016/j.procir.2020.01.026
ISSN: 2212-8271
Popis: International audience; The evolution from mass-produced to mass-customized and even personalized products, services, and product-service bundles leads to increasing complexity of operations management. These new realities challenge companies in both business-to-business and business-to-customer markets to compete not only on the traditional basis of cost, quality, and delivery time but also on the capabilities in managing this increasing operational complexity. The objective of this paper is to identify key challenges and opportunities in managing operations in complex customer-driven manufacturing covering the value network, requirements engineering, product configuration, and the production systems, as well as the opportunities for handling these through digitally-enabled methods and tools for materializing the Industry 4.0 vision of efficient lot-size-one productions.
Databáze: OpenAIRE