Exploratory Study of the BPM Tools Used by Romanian Industrial Service Companies to Increase Business Performance
| Autor: | Iustina Cristina Costea Marcu, Mirona Popescu, Andreea Barbu, Petronela Cristina Simion, Mihai Valeriu Popescu |
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| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
business process performance
Information Systems and Management Process management lcsh:T Strategy and Management Romanian Exploratory research lcsh:Technology language.human_language Education business performance bpm bpm tools Management of Technology and Innovation Computer Science (miscellaneous) language Industrial service bpm solutions Business lcsh:L Information Systems lcsh:Education |
| Zdroj: | TEM Journal, Vol 9, Iss 2, Pp 546-551 (2020) |
| ISSN: | 2217-8333 2217-8309 |
| Popis: | With the development of technology and the phenomenon of digitalization, companies have begun to use IT solutions to suit their needs and competences, so that they can improve their organizational performance. One of the most used solutions by the firms for optimization, efficiency, dynamic adaptation and their integration with the technological trends is represented by Business Process Management solutions. Through this paper, it is desired to analyse the most used BPM tools used by the companies providing industrial services in Romania. In this regard, an exploratory study was carried out that presents the most important characteristics of the most popular BPM solutions from Romania. These solutions are compared according to a set of criteria, among which: operating system, main features, access mode, training ways, technical support, or integration with other systems. At the end of this paper, there are presented some suggestions regarding what an industrial service company should do to establish what kind of BPM solution is good for it. |
| Databáze: | OpenAIRE |
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