Value creation in the public service ecosystem:An integrative framework

Autor:	Stephen P. Osborne, Madeline Powell, Tie Cui, Kirsty Strokosch
Jazyk:	angličtina
Rok vydání:	2022
Předmět:	Marketing Public Administration Sociology and Political Science
Zdroj:	Osborne, S P, Powell, M, Cui, T & Strokosch, K 2022, ' Value creation in the public service ecosystem : An integrative framework ', Public Administration Review, vol. 82, no. 4, pp. 634-645 . https://doi.org/10.1111/puar.13474
ISSN:	0033-3352 1540-6210
DOI:	10.1111/puar.13474
Popis:	This article develops the concept of the “public service ecosystem” across four levels—the institutional, service, individual, and beliefs levels. It does this by integrating service management and marketing theory with public administration and management theory. Consequently, it explores both the dimensions of value and value creation within the public service ecosystem at each level, and the interactions and inter-relationships across these levels. It concludes with the key implications for public administration and management theory and pactice.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1dc680d4a95e8e45901e65334b8a0440 https://www.pure.ed.ac.uk/ws/files/258553021/OsborneEtalPAR2022ValueCreationInThePSE.pdf Zobrazit plný text záznamu