The impact of organisational factors on horizontal bullying and turnover intentions in the nursing workplace
Autor: | Cindy L. Hardy, Sheila Blackstock, Martha L. P. MacLeod, Karen Harlos |
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Rok vydání: | 2014 |
Předmět: |
Workplace bullying
Adult Male Canada Leadership and Management Poison control Nurses Personnel Turnover Intention Suicide prevention Occupational safety and health 03 medical and health sciences 0302 clinical medicine Nursing Injury prevention Medicine Humans Interpersonal Relations 030212 general & internal medicine Nursing management Workplace 030504 nursing business.industry Human factors and ergonomics Construct validity Bullying Middle Aged 16. Peace & justice Leadership Female 0305 other medical science business Social psychology |
Zdroj: | Journal of nursing management. 23(8) |
ISSN: | 1365-2834 |
Popis: | Aim To examine the impact of organisational factors on bullying among peers (i.e. horizontal) and its effect on turnover intentions among Canadian registered nurses (RNs). Background Bullying among nurses is an international problem. Few studies have examined factors specific to nursing work environments that may increase exposure to bullying. Methods An Australian model of nurse bullying was tested among Canadian registered nurse coworkers using a web-based survey (n = 103). Three factors – misuse of organisational processes/procedures, organisational tolerance and reward of bullying, and informal organisational alliances – were examined as predictors of horizontal bullying, which in turn was examined as a predictor of turnover intentions. The construct validity of model measures was explored. Results Informal organisational alliances and misuse of organisational processes/procedures predicted increased horizontal bullying that, in turn, predicted increased turnover intentions. Construct validity of model measures was supported. Conclusion Negative informal alliances and misuse of organisational processes are antecedents to bullying, which adversely affects employment relationship stability. Implications for nursing management The results suggest that reforming flawed organisational processes that contribute to registered nurses’ bullying experiences may help to reduce chronically high turnover. Nurse leaders and managers need to create workplace processes that foster positive networks, fairness and respect through more transparent and accountable practices. |
Databáze: | OpenAIRE |
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