Pharmacy Technicians’ Roles and Responsibilities in the Community Pharmacy Sector: A Welsh Perspective
| Autor: | Rebecca Chamberlain, Delyth H. James, Jan Louise Huyton |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
workforce development
barriers media_common.quotation_subject Staffing lcsh:RS1-441 Pharmacy Qualitative property Computer-assisted web interviewing 030226 pharmacology & pharmacy Article wales lcsh:Pharmacy and materia medica 03 medical and health sciences 0302 clinical medicine dispenser community pharmacy media_common.cataloged_instance Pharmacology (medical) 030212 general & internal medicine General Pharmacology Toxicology and Pharmaceutics enablers media_common responsibilities Medical education Delegation business.industry Technician Workforce development pharmacy services pharmacy technician roles business Pharmacy technician |
| Zdroj: | Pharmacy Volume 8 Issue 2 Pharmacy, Vol 8, Iss 97, p 97 (2020) Pharmacy: Journal of Pharmacy Education and Practice |
| ISSN: | 2226-4787 |
| DOI: | 10.3390/pharmacy8020097 |
| Popis: | Background: Healthcare delivery models in Wales are changing in response tounprecedented pressure on the National Health Service UK (NHS). Community pharmacies will beprioritised to address public health and clinical needs at a local level. To support the delivery of thenew model, pharmacy technicians must be enabled and developed to optimize their roles. The aimof the study was to establish existing roles of pharmacy technicians working in the communitypharmacy sector in Wales and to explore barriers and enablers to development. Methods: Acombination of quantitative and qualitative methodologies was used, with the main focus onquantitative methods. A total of 83 participants completed an online questionnaire and additionalqualitative data were obtained from four semi‐structured telephone interviews. Results: Thedispensing and final accuracy checking of medicines were reported as core functions of thecommunity pharmacy technician role, with an average of 43% and 57% of time being spent on theseroles, respectively. There was some evidence of engagement in leadership and management roles(average of 19%) and limited evidence of delivery of services (average of 6%). Conclusions: Thereis scope to enable community pharmacy technicians to optimize and further develop their roles.Enablers include the effective use of delegation, workplace support, improved staffing levels andthe prioritisation of extended pharmacy technician roles. |
| Databáze: | OpenAIRE |
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