Practical guidance on undertaking a service evaluation
Autor: | Pam Moule, Anne Laure Donskoy, Julie Armoogum, Pat Turton, Julie Taylor, Emily Dodd, Emma Douglass |
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Rok vydání: | 2016 |
Předmět: |
Service (systems architecture)
business.industry Management science Best practice Guidelines as Topic General Medicine Audit Educational evaluation Public involvement State Medicine United Kingdom 03 medical and health sciences 0302 clinical medicine Health care Evaluation methods Medicine 030211 gastroenterology & hepatology Engineering ethics 030212 general & internal medicine business Quality of Health Care |
Zdroj: | Nursing standard (Royal College of Nursing (Great Britain) : 1987). 30(45) |
ISSN: | 2047-9018 |
Popis: | This article describes the basic principles of evaluation, focusing on the evaluation of healthcare services. It emphasises the importance of evaluation in the current healthcare environment and the requirement for nurses to understand the essential principles of evaluation. Evaluation is defined in contrast to audit and research, and the main theoretical approaches to evaluation are outlined, providing insights into the different types of evaluation that may be undertaken. The essential features of preparing for an evaluation are considered, and guidance provided on working ethically in the NHS. It is important to involve patients and the public in evaluation activity, offering essential guidance and principles of best practice. The authors discuss the main challenges of undertaking evaluations and offer recommendations to address these, drawing on their experience as evaluators. |
Databáze: | OpenAIRE |
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