| Popis: |
The purpose of this study was to compare differences in intercultural communication apprehension (ICA) level between employee with different work durations. This study used mixed method design with sequential explanatory. Data was collected through questionnaire and semi-structured interview. A total of 130 employees of Embassies to ASEAN countries were involved in this study. One-way ANOVA (Analysis of Variance) was used to analyze work duration by comparing employees’ different levels of ICA. This study found that work duration was statistically significant with ICA (p = .003). It indicated that different work durations resulted in different ICA levels, which may help us to portray work duration as a possible factor to reduce ICA. Moreover, understanding, enthusiasm to learn from previous experience, professionalism, and initiative were found to support the adaptation process in multicultural environment. The results of this study offer an insight for both academic and application level. |
