Lay Navigator Model for Impacting Cancer Health Disparities

Autor: Mariana Arevalo, Kristen J. Wells, Marlene Rivera, Ercilia R. Calcano, Harold P. Freeman, Cathy D. Meade, Yolanda Sarmiento, Richard G. Roetzheim
Rok vydání: 2014
Předmět:
Zdroj: Journal of Cancer Education. 29:449-457
ISSN: 1543-0154
0885-8195
DOI: 10.1007/s13187-014-0640-z
Popis: This paper recounts experiences, challenges, and lessons learned when implementing a lay patient navigator program to improve cancer care among medically underserved patients who presented in a primary care clinic with a breast or colorectal cancer abnormality. The program employed five lay navigators to navigate 588 patients. Central programmatic elements were the following: (1) use of bilingual lay navigators with familiarity of communities they served; (2) provision of training, education, and supportive activities; (3) multidisciplinary clinical oversight that factored in caseload intensity; and (4) well-developed partnerships with community clinics and social service entities. Deconstruction of healthcare system information was fundamental to navigation processes. We conclude that a lay model of navigation is well suited to assist patients through complex healthcare systems; however, a stepped care model that includes both lay and professional navigation may be optimal to help patients across the entire continuum.
Databáze: OpenAIRE