Analysis of the quality of patient therapeutic education and information in a high complexity reference hospital
| Autor: | J. Escarrabill, M Jansà, F. Garcia, J Vilardell, M.J. Bertran |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
medicine.medical_specialty
Standardization Teaching Materials Health Personnel Population Computer-assisted web interviewing Hospitals University 03 medical and health sciences 0302 clinical medicine Patient Education as Topic Surveys and Questionnaires medicine Humans 030212 general & internal medicine education Health Education Accreditation Asthma education.field_of_study COPD business.industry Self-Management 030503 health policy & services Health Policy medicine.disease Health Literacy Transplantation Cross-Sectional Studies Spain Family medicine 0305 other medical science business Program Evaluation Web accessibility |
| Zdroj: | Journal of Healthcare Quality Research. 33:343-351 |
| ISSN: | 2603-6479 |
| DOI: | 10.1016/j.jhqr.2018.08.003 |
| Popis: | Background and objectives The application and monitoring of quality criteria in information and therapeutic patient education can identify areas to improve care. The objectives of this study were: (1) To analyze the characteristics of patient information materials, educational activities, and self-management programs, and (2) to determine health care provider (HCP) proposals on therapeutic patient education. Materials and methods Using a cross-sectional study, an online questionnaire was sent to hospital departments in a high complexity reference hospital from September to December 2013 to record: (a) information materials, (b) patient educational activities, and self-management program characteristics, (c) HCP proposals. The materials were analyzed using Health Promoting Hospitals (HPH) recommendations. Results (1) An analysis was performed on 258 materials (leaflets [54%]) for chronic patients (86%), acute patients (7%), and the general population (7%). More than half (55%) lacked the authors, and 43% the year issued, and 69% followed HPH recommendations. (2) An evaluation was made of 70 educational activities and 37 self-management programs addressed to patients/relatives with diabetes/obesity, musculoskeletal disorders, COPD/asthma, pelvic-floor disorders, transplantation, bowel-inflammation/liver disease, hypertension, cancer, heart failure, acquired immune deficiency syndrome, chronic renal insufficiency, splenectomy, anticoagulation and older-patient dependence. The structure, process and outcome evaluation varied. (3) HCP proposals included: standardization of materials criteria, web accessibility, list of accredited websites, cross-sectional use, and HCP training in self-management education. Conclusions The online questionnaire showed the weaknesses and strengths of patient information and education, and can be used to monitor their quantity and quality. These results help in the definition of a useful model to improve patient information and education policies. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|