The Hawthorne effect in direct observation research with physicians and patients

Autor: Kurt C. Stange, Benjamin F. Crabtree, Stephen J. Zyzanski, Elaine A. Borawski, Meredith A. Goodwin, Susan A. Flocke
Rok vydání: 2017
Předmět:
Zdroj: Journal of Evaluation in Clinical Practice. 23:1322-1328
ISSN: 1365-2753
1356-1294
Popis: Rationale, aims, and objectives This study examines the degree to which a “Hawthorne effect” alters outpatient-visit content. Methods Trained research nurses directly observed 4454 visits to 138 family physicians. Multiple data sources were used to examine the Hawthorne effect including differences in medical record documentation for observed visits and the prior visit by the same patient, time use during visits on the first versus the second observation day of each physician, and report by the patient, physician, and observer of the effect of observation. Results Visits on the first versus the second observation day were longer by an average of 1 minute (P
Databáze: OpenAIRE