On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effects
Autor: | Frederic Marimon, Pierina Moreno Chacón, Rejina M. Selvam |
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Jazyk: | angličtina |
Rok vydání: | 2021 |
Předmět: |
Process management
media_common.quotation_subject Geography Planning and Development TJ807-830 Management Monitoring Policy and Law Business model collaborative economy TD194-195 Renewable energy sources Sharing economy Excellence 0502 economics and business Quality (business) Business GE1-350 collaborative consumption Economía social media_common Negocios Environmental effects of industries and plants Renewable Energy Sustainability and the Environment Corporate governance social economy 05 social sciences Benchmarking sharing economy Economia social Economia col·laborativa Environmental sciences Conceptual framework Economía colaborativa Negocis quality 050211 marketing 050203 business & management platform economy Social economy |
Zdroj: | Sustainability, Vol 13, Iss 1907, p 1907 (2021) Sustainability Volume 13 Issue 4 |
ISSN: | 2071-1050 |
Popis: | This article has two aims: the first is to propose a definition for social collaborative companies that encompasses their main characteristics, and once the companies to which we refer is settled, the second aim is to propose a quality model for social collaborative companies. These companies are of a particular type based on a collaborative business model and with a social focus as part of their mission. They employ a democratic style of governance, whether or not they are cooperatives, and operate through a platform in the collaborative environment. The quality model has three main categories: management, operations, and continuous improvement in a cyclical manner to ensure continuous improvement. The findings may be interesting for academics due to the fact that it is the first attempt to provide a quality model for these social collaborative companies and provide a conceptual framework for these organizations. Additionally, some managerial implications can be evident, such as when (i) the framework functions as a management guide for excellence, (ii) a tool for benchmarking, and (iii) a tool for internal and external communication. info:eu-repo/semantics/publishedVersion |
Databáze: | OpenAIRE |
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