Linking and leveraging resources for innovation and growth through collaborative value creation: A study of Indian OSPs
| Autor: | Banjo Roxas, Revti Raman Sharma, Doren Chadee |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Value creation
Exploit Strategy and Management media_common.quotation_subject 05 social sciences Economics Econometrics and Finance (miscellaneous) Sample (statistics) Service provider Internationalization Multinational corporation 0502 economics and business 050211 marketing Quality (business) Business Business and International Management Marketing Emerging markets 050203 business & management media_common |
| DOI: | 10.26686/wgtn.13198460 |
| Popis: | © 2016, Springer Science+Business Media New York. How do knowledge-intensive and technology-based service providers from emerging economies sustain their innovation to grow rapidly and become dominant global players in their fields? We explain this recent phenomenon for a sample of offshore service providers (OSPs) from India by drawing from the collaborative value creation theoretical perspective and Mathews’ (Asia Pacific Journal of Management, 23(1):5–27, 2006a) resource “linking and leveraging” concepts. This paper shows that OSPs from India develop high quality relationships to enable them access and exploit network resources in delivering customized and innovative services to clients globally. The findings of this research provide further evidence that Mathews’ (Asia Pacific Journal of Management, 23(1):5–27, 2006a) internationalization framework of emerging economy multinational enterprises can be generalized to service providers. |
| Databáze: | OpenAIRE |
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