Autor: |
Soojeong Yoo, Audrey P Wang, Natalia Gulbransen-Diaz |
Jazyk: |
angličtina |
Rok vydání: |
2023 |
Předmět: |
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Zdroj: |
International Journal of Environmental Research and Public Health; Volume 20; Issue 2; Pages: 1164 |
ISSN: |
1660-4601 |
DOI: |
10.3390/ijerph20021164 |
Popis: |
Helping the sick and protecting the vulnerable has long been the credo of the health profession. In response to the coronavirus-disease-2019 (COVID-19 pandemic), hospitals and healthcare institutions have rapidly employed public health measures to mitigate patient and staff infection. This paper investigates staff and visitor responses to the COVID-19 eGate health screening system; a self-service technology (SST) which aims to protect health care workers and facilities from COVID-19. Our study evaluates the in situ deployment of the eGate, and employs a System Usability Scale (SUS) and questionnaire (n = 220) to understand staff and visitor’s acceptance of the eGate. In detailing the themes relevant to those who advocate for the system and those who oppose it, we contribute towards a more detailed understanding of the use and non-use of health-screening SSTs. We conclude with a series of considerations for the design of future interactive screening systems within hospitals. |
Databáze: |
OpenAIRE |
Externí odkaz: |
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