The Operational Impact of the Restaurants on Its Management System and Business Characteristics

Autor:	Ishan, Md. Harun Aur Rashid Khan, Chakma, Joy Dhon, Rozario, Ricky Francis
Rok vydání:	2022
Předmět:	Restaurant Management System RMS Restaurants Operational Impact Restaurants Business Characteristics
Zdroj:	American Journal of Multidisciplinary Research and Innovation. 1:35-43
ISSN:	2158-8155 2832-4854
DOI:	10.54536/ajmri.v1i4.514
Popis:	The study was conducted to determine the pros and cons of using Restaurant Management System (RMS) based on the views of restaurant staff in the context of Bangladesh. The effectiveness of RMS use in terms of business features was examined and differences were sought. Data were collected using a structured questionnaire. Participants working in restaurants where RMS was used were of the view that RMS simplified operations, increased sales, and improved product/service quality, while those working in restaurants where RMS was not used had higher scores in expressions of difficulty using the system. In addition, RMS has a more positive impact on sales growth and product / service quality delivery according to the chain restaurant staff (p
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::18910ea973180bba1a5efccd00496fca https://doi.org/10.54536/ajmri.v1i4.514 Zobrazit plný text záznamu