Procedural Environment of Public Engagement: An Induced Recall Experiment of Local Government Employees
| Autor: | John D. Marvel, Cynthia Barboza-Wilkes, William G. Resh |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Recall
Qualitative evidence 05 social sciences 0506 political science Management Information Systems Treatment and control groups Prospect theory Management of Technology and Innovation Local government 0502 economics and business 050602 political science & public administration Valence (psychology) Public engagement Psychology Social psychology 050203 business & management |
| Zdroj: | SSRN Electronic Journal. |
| ISSN: | 1556-5068 |
| DOI: | 10.2139/ssrn.3697492 |
| Popis: | This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether the valence of recall moderates that relationship. We find that higher levels of red tape are associated with lower WFE. However, positive recollections of engagement mollify that relationship. Qualitative evidence reveals the prominence of one’s procedural environment across groups, but in terms of helping the public navigate administrative burdens in the positive treatment group and rules that hinder the employees in the negative treatment group. |
| Databáze: | OpenAIRE |
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