Management of pre-analytical nonconformities
| Autor: | C. Houlbert, J.L. Dhondt, Z. Berkane, F Flourié, J M Giannoli, P. Surgat, membres du sous-groupe pré-analytique, A. Szymanowicz, I. Drouillard |
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| Rok vydání: | 2010 |
| Předmět: |
Quality Control
Nonconformity Process management Quality Assurance Health Care Traceability business.industry Computer science media_common.quotation_subject Control (management) Sample (statistics) General Medicine Specimen Handling Software Information system Humans Quality (business) Clinical Laboratory Information Systems Laboratories business Quality assurance media_common |
| Zdroj: | Annales de biologie clinique. 68:131-145 |
| ISSN: | 0003-3898 |
| DOI: | 10.1684/abc.2011.0550 |
| Popis: | The main nonconformities enumerated to facilitate consensual codification. In each case, an action is defined: refusal to realize the examination with request of a new sample, request of information or correction, results cancellation, nurse or physician information. A traceability of the curative, corrective and preventive actions is needed. Then, methodology and indicators are proposed to assess nonconformity and to follow the quality improvements. The laboratory information system can be used instead of dedicated software. Tools for the follow-up of nonconformities scores are proposed. Finally, we propose an organization and some tools allowing the management and control of the nonconformities occurring during the pre-examination phase. |
| Databáze: | OpenAIRE |
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