Understanding the everyday designer in organisations
| Autor: | Fred Mtenzi, Claire McAvinia, Ciaran O'Leary |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
academic practice
Engineering Knowledge management Design Design activities business.industry Computer Sciences media_common.quotation_subject 05 social sciences Academic practice Empathy 02 engineering and technology everyday design Everyday design 020204 information systems 0202 electrical engineering electronic engineering information engineering Information system 0501 psychology and cognitive sciences business 050107 human factors media_common |
| Zdroj: | Conference papers Tackling Society's Grand Challenges with Design Science ISBN: 9783319392936 DESRIST |
| Popis: | This paper builds upon the existing concept of an everyday designer as a non-expert designer who carries out design activities using available resources in a given environment. It does so by examining the design activities undertaken by non-expert, informal, designers in organisations who make use of the formal and informal technology already in use in organisations while designing to direct, influence, change or transform the practices of people in the organisation. These people represent a cohort of designers who are given little attention in the literature on information systems, despite their central role in the formation of practice and enactment of technology in organisations. The paper describes the experiences of 18 everyday designers in an academic setting using three concepts: everyday designer in an organisation, empathy through design and experiencing an awareness gap. These concepts were constructed through the analysis of in-depth interviews with the participants. The paper concludes with a call for tool support for everyday designers in organisations to enable them to better understand the audience for whom they are designing and the role technology plays in the organisation. |
| Databáze: | OpenAIRE |
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