Involving patients and families in the analysis of suicides, suicide attempts, and other sentinel events in mental healthcare
| Autor: | Bert de Graaff, Ian Leistikow, Roland Friele, Derek de Beurs, Renée Bouwman, Hester van de Bovenkamp |
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| Přispěvatelé: | Huisarts & Ziekenhuis, Tranzo, Scientific center for care and wellbeing, Health Care Governance (HCG) |
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Male
family Health Toxicology and Mutagenesis lcsh:Medicine Suicide Attempted 0302 clinical medicine Incident management Health care participation 030212 general & internal medicine mental healthcare Qualitative Research Netherlands Event (computing) 030503 health policy & services incident analysis Middle Aged bereaved incident management EXPERIENCES Mental Health root cause analysis Female incident 0305 other medical science Root cause analysis Psychology BEHAVIOR Adult suicide attempt medicine.medical_specialty Guidelines as Topic Article Mental healthcare 03 medical and health sciences SDG 3 - Good Health and Well-being medicine COMPLAINTS Humans sentinel event suicide Suicide attempt business.industry Treatment process lcsh:R Public Health Environmental and Occupational Health Family medicine Patient Participation business Qualitative research Bereavement |
| Zdroj: | International Journal of Environmental Research and Public Health, 15(6):1104. MDPI AG International Journal of Environmental Research and Public Health, Vol 15, Iss 6, p 1104 (2018) International Journal of Environmental Research and Public Health International Journal of Environmental Research and Public Health, 15(6):1104. MDPI Multidisciplinary Digital Publishing Institute Volume 15 Issue 6 |
| ISSN: | 1661-7827 |
| Popis: | Involving patients and families in mental healthcare is becoming more commonplace, but little is known about how they are involved in the aftermath of serious adverse events related to quality of care (sentinel events, including suicides). This study explores the role patients and families have in formal processes after sentinel events in Dutch mental healthcare. We analyzed the existing policies of 15 healthcare organizations and spoke with 35 stakeholders including patients, families, their counselors, the national regulator, and professionals. Respondents argue that involving patients and families is valuable to help deal with the event emotionally, provide additional information, and prevent escalation. Results indicate that involving patients and families is only described in sentinel event policies to a limited extent. In practice, involvement consists mostly of providing aftercare and sharing information about the event by providers. Complexities such as privacy concerns and involuntary admissions are said to hinder involvement. Respondents also emphasize that involvement should not be obligatory and stress the need for patients and families to be involved throughout the process of treatment. There is no one-size-fits-all strategy for involving patients and families after sentinel events. The first step seems to be early involvement during treatment process itself. |
| Databáze: | OpenAIRE |
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