Ontology-based Process Reengineering To Support Digitalization Of MRO Operations: Application To An Aviation Industry Case
| Autor: | Alexander Kamtsiuris, Clemens Grof |
|---|---|
| Přispěvatelé: | Mourtzis, Dimitris |
| Rok vydání: | 2021 |
| Předmět: |
Engineering
Product Service Systems Ontology Aviation business.industry MRO Digitalization Business process reengineering Ontology (information science) Process Reengineering Engineering management General Earth and Planetary Sciences business Digitalization Product Service Systems Process Reengineering Ontology MRO Aviation General Environmental Science |
| Zdroj: | Procedia CIRP, 104 54th CIRP CMS 2021-Towards Digitalized Manufacturing 4.0 |
| ISSN: | 2212-8271 |
| Popis: | After sales services are characterized by interlinked service provider and customer operations. Furthermore, proper management of data related to the physical product and its lifecycle is essential for proposition of value-adding services. In this article, we present a novel ontology-based approach for improvement of maintenance, repair and overhaul (MRO) processes, where the ontology captures information of industry standards and product-related data. By clearly defining relations, the ontology supports the digitalization of operations and utilization of data in operational processes of different stakeholders. The approach was developed and demonstrated by investigating data of a case from aviation MRO industry. Procedia CIRP, 104 ISSN:2212-8271 54th CIRP CMS 2021 - Towards Digitalized Manufacturing 4.0 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|