Industry 4.0 and Service Companies: The Case of the French Postal Service
Autor: | Cyrine Selma, Nasser Mebarki, Dalila Tamzalit, Loic Bruggeman, Didier Thieriot, Olivier Cardin |
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Přispěvatelé: | Laboratoire des Sciences du Numérique de Nantes (LS2N), Université de Nantes - UFR des Sciences et des Techniques (UN UFR ST), Université de Nantes (UN)-Université de Nantes (UN)-École Centrale de Nantes (ECN)-Centre National de la Recherche Scientifique (CNRS)-IMT Atlantique Bretagne-Pays de la Loire (IMT Atlantique), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), PSI (PSI), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université de Nantes - UFR des Sciences et des Techniques (UN UFR ST), NaoMod - Nantes Software Modeling Group (NaoMod), Theodor Borangiu, Damien Trentesaux, André Thomas, Sergio Cavalieri |
Rok vydání: | 2018 |
Předmět: |
Service (business)
0209 industrial biotechnology Reflection (computer programming) Industry 4.0 Emerging technologies business.industry cyber-physical production systems 02 engineering and technology Modernization theory [SPI.AUTO]Engineering Sciences [physics]/Automatic Scheduling (computing) 03 medical and health sciences 020901 industrial engineering & automation 0302 clinical medicine Work (electrical) [INFO.INFO-MA]Computer Science [cs]/Multiagent Systems [cs.MA] Manufacturing logistics 4.0 030221 ophthalmology & optometry high volumes Business Marketing warehousing 4.0 |
Zdroj: | Service Orientation in Holonic and Multi-Agent Manufacturing ISBN: 9783030030025 SOHOMA Service Orientation in Holonic and Multi-Agent Manufacturing-Proceedings of SOHOMA 2018 Theodor Borangiu, Damien Trentesaux, André Thomas, Sergio Cavalieri. Service Orientation in Holonic and Multi-Agent Manufacturing-Proceedings of SOHOMA 2018, 803, Springer, pp.436-447, 2018, Studies in Computational Intelligence, ⟨10.1007/978-3-030-03003-2_34⟩ |
DOI: | 10.1007/978-3-030-03003-2_34 |
Popis: | International audience; The aim of this article is to overview the transition of smart logistic companies towards the Industry 4.0. Industry 4.0 is a generic concept that subscribes to the idea of a general awareness of the importance of new technologies for the manufacturing industry. This reflection aims to conserve and develop a strong and innovative industrial activity to support the modernization of different fields. In the case of high volumes service companies, many reasons have led to this modernization; remarkable increase in the volume of items to deliver, complexity of managing the transportation system and the personnel scheduling, humanization of work conditions, etc. In this work, The French postal service company, La Poste, is given as a particular case of study. La Poste daily treats high volumes of mail and parcel items. In this article, the organization of the French postal service system from the collect to the delivery is explicitly described. A literature review of different concerned research axes is presented. Finally, we present what we think are the future needs for researches in these axes. |
Databáze: | OpenAIRE |
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