Telephone prompting to increase attendance at a Psychiatric Outpatient Clinic
| Autor: | Acosta Fx, Joe Yamamoto, R. W. Burgoyne |
|---|---|
| Rok vydání: | 1983 |
| Předmět: |
medicine.medical_specialty
Outpatient Clinics Hospital business.industry Mental Disorders Attendance Psychiatric Department Hospital Telephone Appointments and Schedules Psychiatry and Mental health Social Class Family medicine Emergency medicine Humans Patient Compliance Medicine Outpatient clinic business Socioeconomic status Language |
| Zdroj: | American Journal of Psychiatry. 140:345-347 |
| ISSN: | 1535-7228 0002-953X |
| DOI: | 10.1176/ajp.140.3.345 |
| Popis: | Although it has been commonly taught and has been reported elsewhere that telephone prompting increases the rate at which patients keep their first outpatient clinic appointment, this study indicated that the increased rate at which patients kept their first appointment was more likely related to socioeconomic factors (such as having a telephone) than to telephone prompting. The authors conclude that measures to improve services to patients need to be carefully scrutinized before one can assume that results following initiation of a new procedure are in fact due to that procedure. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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