Progression in Understanding and Implementing the Cultural and Linguistic Appropriate Services Standards
Autor: | Genny Carrillo Zuniga, Bonnie Dadig, Yoon Ho Seol, W. Kent Guion, Vivian I. Rice |
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Rok vydání: | 2013 |
Předmět: |
medicine.medical_specialty
Health (social science) Attitude of Health Personnel Leadership and Management Cross-sectional study MEDLINE Language barrier Multilingualism Health care medicine Humans Cultural Competency Care Planning Minority Groups Human services Academic Medical Centers business.industry Health Policy United States Cross-Sectional Studies Family medicine Limited English proficiency United States Dept. of Health and Human Services business Psychology Cultural competence Social psychology Follow-Up Studies |
Zdroj: | The Health Care Manager. 32:167-172 |
ISSN: | 1525-5794 |
DOI: | 10.1097/hcm.0b013e31828ef655 |
Popis: | In 2001, 14 national standards on Culturally and Linguistically Appropriate Services (CLAS) in health care were issued by the US Department of Health and Human Services Office of Minority Health to guide outcomes specific to disparities affecting patients with limited English proficiency. Additionally, demographic changes are rapidly occurring throughout the United States leading to more culturally and racially diverse communities, which have increased language barriers in the health care environment. This nonrandomized, cross-sectional study assessed changes and attitudes and applications of CLAS in an academic health care setting over a 5-year period (2006 to 2011). Results indicated that, in 2006, 72.6% participants reported they were "not at all familiar with CLAS" in comparison with 28.8% in 2011. In 2006, 16.5% participants strongly agreed to the question, "I know how to work with medical interpreters" compared with 24.9% in 2011. The same trend is seen with the question, "I use medical interpreters when I have a Spanish-speaking patient," in 2006, 25.5% strongly agreed in comparison with 35.4% in 2011. This study suggests that significant improvements occurred in the use of medical interpreters and understanding of CLAS as a result of educational activities implemented from 2006 to 2011. |
Databáze: | OpenAIRE |
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