Supplemental Material, 5_Balancing_Executive_summary_Final_(1) - Balancing Frontliners’ Customer- and Coworker-Directed Behaviors When Serving Business Customers
Autor: | Borgh, Michel Van Der, Jong, Ad De, Nijssen, Edwin J. |
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Rok vydání: | 2019 |
Předmět: | |
DOI: | 10.25384/sage.7868123 |
Popis: | Supplemental Material, 5_Balancing_Executive_summary_Final_(1) for Balancing Frontliners’ Customer- and Coworker-Directed Behaviors When Serving Business Customers by Michel van der Borgh, Ad de Jong, and Edwin J. Nijssen in Journal of Service Research |
Databáze: | OpenAIRE |
Externí odkaz: |