Assessing patient satisfaction among ABHRS surgeons: Opportunities to improve
| Autor: | Jonathan P. Yasmeh, Amir A. Hakimi, David S. Foulad |
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| Rok vydání: | 2019 |
| Předmět: |
Male
medicine.medical_specialty media_common.quotation_subject Dermatology 030207 dermatology & venereal diseases 03 medical and health sciences 0302 clinical medicine Patient satisfaction Honesty Humans Medicine media_common Surgeons Internet Physician-Patient Relations business.industry Alopecia During procedure United States Wait time Patient Satisfaction Office staff 030220 oncology & carcinogenesis Family medicine Female Clinical Competence business Residency training |
| Zdroj: | Journal of Cosmetic Dermatology. 19:462-465 |
| ISSN: | 1473-2165 1473-2130 |
| DOI: | 10.1111/jocd.13001 |
| Popis: | BACKGROUND/OBJECTIVE Online physician-rating websites are being increasingly used by patients to gauge physicians' quality of service. The objective of this study is to assess the impact of residency training background of hair restoration surgeons and to identify themes of patient reviews using online physician-rating portals. METHOD From July 1, 2018 to July 18, 2018, a list of American Board of Hair Restoration Surgery (ABHRS) physicians was compiled. Each member's name was searched on Healthgrades.com and Yelp.com websites, and profile reviews were analyzed for themes of patient satisfaction and dissatisfaction. RESULTS Eighty-six ABHRS-certified surgeons were identified on the ABHRS physician directory practicing in the United States. Eleven different residency training backgrounds are represented. Surgeons were given significantly higher ratings on Healthgrades (4.63 vs 3.77, P |
| Databáze: | OpenAIRE |
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