Public policy formulation through non moderated crowdsourcing in social media
| Autor: | Euripidis N. Loukis, Vangelis Karkaletsis, Anna Triantafillou, Yannis Charalabidis |
|---|---|
| Přispěvatelé: | Department of Information & Communication Systems Engineering [Grece], University of the Aegean, Athens Technology Center S.A. [Athènes] (ATC), National Center for Scientific Research 'Demokritos' (NCSR), Efthimios Tambouris, Ann Macintosh, Øystein Sæbø, TC 8, WG 8.5 |
| Rok vydání: | 2012 |
| Předmět: |
e-participation
Microblogging public policy social media [SHS.INFO]Humanities and Social Sciences/Library and information sciences Control (management) Internet privacy Public policy 050801 communication & media studies visual analytics Crowdsourcing 0508 media and communications Political science 050602 political science & public administration [INFO]Computer Science [cs] Social media Government business.industry 05 social sciences Sentiment analysis Public relations 16. Peace & justice 0506 political science sentiment analysis crowdsourcing business |
| Zdroj: | Electronic Participation ISBN: 9783642332494 ePart Lecture Notes in Computer Science 4th International Conference on Electronic Participation (ePart) 4th International Conference on Electronic Participation (ePart), Sep 2012, Kristiansand, Norway. pp.156-169, ⟨10.1007/978-3-642-33250-0_14⟩ |
| DOI: | 10.1007/978-3-642-33250-0_14 |
| Popis: | Part 5: Techniques and Analysis; International audience; The emergence of web 2.0 social media enables the gradual emergence of a second generation of e-participation characterized by more citizens’ control, in which government agencies post content (e.g. short or longer text, images, video) to various social media and then analyze citizens’ interactions with it (e.g. views, likes/dislikes, comments, etc.). In this paper we propose an even more citizens controlled third generation of e-participation exploiting web 2.0 social media as well, but in a different manner. It is based on the search by government agencies for content on a public policy under formulation, which has been created in a large set of web 2.0 sources (e.g. blogs and microblogs, news sharing sites, online forums) by citizens freely, without any initiation, stimulation or moderation through government postings. This content undergoes advanced processing in order to extract from it arguments, opinions, issues and proposals on the particular policy, identify their sentiments (positive or negative), and finally summarize and visualize them. This approach allows the exploitation of the vast amount of user-generated content created in numerous web 2.0 social media for supporting governments to understand better the needs, wishes and beliefs of citizens, and create better and more socially rooted policies. |
| Databáze: | OpenAIRE |
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