Paternalistic Leadership and Employees’ Sustained Work Behavior: A Perspective of Playfulness

Autor: Shang-Ping Lin, Ren-Fang Chao, Ching-Han Fang, Ching-Lin Fang
Rok vydání: 2019
Předmět:
Zdroj: Sustainability
Volume 11
Issue 23
ISSN: 2071-1050
DOI: 10.3390/su11236650
Popis: The frontline employees of the service industry are the first connection between enterprises and consumers. Therefore, their performance often represents the image of the company. This study intended to discuss employees&rsquo
sustained work behavior through the perceived organizational climate, from the point of view of direct supervisors&rsquo
leadership. Employees of chain convenience stores in Taiwan were used as the research samples for the questionnaire survey. A total of 473 valid questionnaires were considered using structural equation analyses. The results showed that authoritarian leadership and employees&rsquo
turnover intentions had a significant positive relationship
moreover, there were negative relations between moral leadership, benevolent leadership, and employees&rsquo
turnover intention. Thus, employees&rsquo
perceived playfulness can decrease turnover intention when under paternalistic leadership. This study provides valuable insights for managers to understand the work value of playfulness.
Databáze: OpenAIRE